Privacy
Privacy Policy
BJ Group Africa (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in line with the Ghana Data Protection Act, 2012 (Act 843) and, where applicable, international privacy standards.
1. Definitions (As per Act 843)
- “Personal Data” means information about an individual which makes it possible to identify that individual.
- “Data Subject” means the individual to whom the data relates.
- “Data Controller” means the person or entity that determines the purpose and manner of processing personal data (BJ Group Africa in this case).
2. Information We Collect
a. Personal Information Provided by You
- Full name
- Contact details (phone number, email address, postal address)
- Company or organization name
- Payment and billing information
- Any other information voluntarily provided
b. Automatically Collected Information
- IP address and device details
- Browser type and settings
- Pages visited on our website
- Date and time of visit
- Cookies and similar tracking data
3. Legal Basis for Processing
Under Act 843, we process your data based on one or more of the following lawful grounds:
- Your consent (explicit or implied where appropriate)
- The necessity of processing to perform a contract or provide a service
- Compliance with legal obligations under Ghanaian law
- Protection of your vital interests or legitimate interests
4. How We Use Your Information
We may process your personal data to:
- Provide and improve our services
- Respond to inquiries and support requests
- Process payments and issue invoices
- Send relevant updates, newsletters, or promotional offers (with your consent)
- Meet legal and regulatory requirements
- Maintain security and prevent fraud
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes it was collected or as required by law (e.g., accounting and tax laws in Ghana require certain data retention periods).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encryption where applicable
- Access controls and authentication procedures
- Regular staff training on data protection
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Your Rights Under Ghanaian Law
Under the Data Protection Act, 2012 (Act 843), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent at any time
- Object to certain types of processing
- Be informed about how your data is used
To exercise these rights, please contact us at the details provided below.
9. International Data Transfers
If your personal data is transferred outside Ghana, we will ensure that the recipient country or entity provides an adequate level of protection in line with Act 843 requirements.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.